Frequently Asked Questions (FAQs)

General Questions

  1. What types of engines does Hammer Engines GmbH offer?
    We specialize in high-performance marine gas turbines and advanced engine solutions designed for recreational and commercial marine applications.

  2. Are your engines suitable for all types of boats?
    Yes, we provide engines for various marine vessels, including yachts, fishing boats, and commercial fleets. Contact us to find the best engine for your needs.

  3. Do you provide custom engine solutions?
    Absolutely. We offer tailored solutions to meet the specific requirements of your vessel and operational needs.


Product-Specific Questions

  1. What is the fuel efficiency of your marine gas turbines?
    Our turbines are engineered for maximum fuel efficiency, offering significant cost savings over traditional marine engines.

  2. Are Hammer Engines compliant with environmental regulations?
    Yes, all our engines meet international environmental standards, including IMO Tier III compliance.

  3. Can your engines handle extreme marine conditions?
    Yes, our products are designed for durability and performance, even in challenging environments like rough seas and high-salt areas.

  4. What are the maintenance requirements for your engines?
    Our engines are designed for easy maintenance. Regular servicing as outlined in the user manual will ensure optimal performance and longevity.


Purchasing Questions

  1. Do you offer worldwide shipping?
    Yes, we ship our products globally to ensure our customers have access to premium marine engines no matter where they are.

  2. Can I purchase replacement parts for my Hammer engine?
    Yes, we stock a wide range of genuine replacement parts to keep your engine running smoothly.

  3. What payment options do you accept?
    We accept various payment methods, including bank transfers and major credit cards. Contact our sales team for specific details.


Technical Support Questions

  1. Do you provide installation support for your engines?
    Yes, we offer technical support and installation guidance to ensure your engine is properly installed and operating efficiently.

  2. What should I do if I encounter an issue with my engine?
    Contact our technical support team immediately. They’ll guide you through troubleshooting steps or arrange for a service appointment.

  3. How can I find an authorized service center?
    Visit our “Service Locations” page or contact us directly for assistance in locating a service center near you.


Warranty and Returns Questions

  1. What is the warranty coverage for Hammer Engines products?
    Our products come with a standard warranty. Specific terms vary by product, so please refer to your purchase agreement or contact us for details.

  2. Do you offer returns or exchanges?
    Yes, returns and exchanges are available under certain conditions. Contact our customer service team to learn more about our policy.

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