Refund and Return Policy

At Hammer Enginesg GmbH, we strive to ensure your complete satisfaction with every purchase. If you’re not entirely happy with your product, we’re here to make the return process simple and hassle-free.

Returns and Refunds

• Eligibility: You may return any item within 60 days of delivery for a full refund.
• Condition: Returned items must be in their original condition, unused, and with all packaging and documentation included.
• Cost-Free Returns: We cover the cost of returns, so you don’t have to worry about any additional charges.

How to Request a Return

1. Contact Us: Reach out to our customer service team at [Contact Information] with your order details.
2. Return Instructions: We’ll provide you with a prepaid shipping label and instructions on how to return the item.
3. Refund Processing: Once we receive and inspect the returned item, we’ll process your refund within 7-10 business days.

Exceptions

• Custom or special-order items may not be eligible for returns unless they arrive damaged or defective.
• Refunds will be issued to the original payment method.

Contact Us

If you have any questions about our refund and return policy, please contact our friendly support team at:
Email: sales@hammerenginesgmbh.com
Phone: (917) 740-4358

We’re committed to providing a seamless and risk-free shopping experience.